Terms of service

Identifying data of the owner

These general terms and conditions of sale comprehensively regulate all sales transactions that can be offered, loaned or carried out from the online store located on the website www.wehygge.com owned by RECYCLED BAGS SL ( WeHygge), with Tax Identification Number or Codewith CIF number B6257121, registered in the Mercantile Registry Volume 46501 Folio 39 Sheet B 522044.

• Address: Gran Vía de Carles III 124, Entresuelo 3, 08034 Barcelona, Spain
• Email: hola@wehygge.com
• Telephone:+34 934 105 156

These terms and conditions may be modified by weHyggeat any time, the user being informed of the existence of any new version of these that contains substantial changes.

The user

Access, navigation and use of the INebsite, confers the condition of user, for which reason they accept, from the beginning of browsing the INebsite, all the conditions established herein, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations depending on the case.

The User assumes his responsibility for a correct use of the INebsite. This responsibility will extend to:

- Make use of this INebsite only to make inquiries and legally valid purchases or acquisitions.

- Do not make any false or fraudulent purchase.

- Provide truthful and lawful contact information, for example, email address, postal address and / or other information.

The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this INebsite.

The INebsite is aimed mainly at Users residing in Spain. INeHyggedoes not ensure that the INebsite complies with the laws of other countries, either totally or partially.

Applicability of the general conditions

These conditions apply to all quotes, offers, activities, agreements and deliveries of products by or on behalf ofINeHygge. Deviation from these conditions is only possible if the parties have so explicitly agreed in writing.

Object

These conditions will regulate the use of the website www.wehygge.com thatINeHyggemakes available to its users and customers.

These General Conditions have been prepared in accordance with the provisions of the current Law on Information Society Services and Electronic Commerce, and which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, all of them mandatory legal provisions.

INeHyggeYou can modify them without prior notice, so it recommends a periodic consultation of them, even more so when you are ready to make effective use of your online store located on the web www.wehygge.com. Nevertheless,INeHyggealways undertakes to keep them updated, to publish the latest version, and to allow them to be accessed and printed at any time.

Conditions of access and purchase

Access to the PortalINeHyggeIt is free and attributes the status of User to whoever performs it, regardless of the subsequent use of the services offered.

The User must register in order to buy in our store by completing a form, which will involve assigning personal credentials made up of a unique identifier (which will be the email address) and a password, whose conservation and custody It will depend exclusively on the User, who must operate with them with due diligence. Therefore, it will not use other passwords other than its own, in order to impersonate other Users in the use of the portal.

The acquisition of the products on the portal can only be made by users over eighteen (18) years of age, who must follow the steps and instructions that will accompany the entire purchase process, consistent, by way of example:

(i) Completion of the registration form or the one for identifying previously registered users;

(ii) Screen display of the order summary, delivery conditions and shipping costs (if any);

(iii) Acceptance of purchase conditions, which implies the reading, understanding and irrevocable acceptance of each and every one of these General Conditions, as well as, where appropriate, the existing Particular Conditions and

(iv) immediate receipt of summary email in the account used in the registration or - failing that - in the shortest possible time and always before the next twenty-four hours.

The acquisition of products on the portal for their subsequent distribution or resale is not allowed, either in public establishments or carried out in the domestic sphere.INeHyggeit will regulate and authorize the necessary permits if at any time it consents, for which it will reliably notify said authorization to the authorized agent.

Requests

No valid order can be made without expressly accepting, through the boxes provided for these purposes, the terms and conditions and the privacy policy ofINeHygge.

All orders will be considered purchase offers subject to these terms and conditions.WeHyggereserves the right to accept them if the requirements set forth in these are not met.

Once an order has been placed, the system automatically generates a receipt of the order. However, this confirmation does not imply the automatic acceptance of the order, sinceWeHyggereserves the right to collect additional information, related to identity and address to guarantee, both a correct delivery of the order, and to ensure the non-existence of fraud related to transactions.

Orders can be made 365 days a year, at any time, except at times when the service is suspended for maintenance or other commercial circumstances and / or force majeure.

Any order is subject to product availability. In the event that it is not possible to deliver an order due to supply problems or due to insufficient stock, the user will have the option of waiting until the product is available or canceling the order.

Delivery

Delivery will be deemed to have occurred at the time the user or a third party indicated by him acquires material possession of the products.

The delivery time for the order will vary according to the selected shipping method and will be indicated on the website once the order confirmation is obtained, in any case it will not exceed 30 days from the order confirmation date. In the event that the delivery date cannot be met, we will inform the user of this circumstance and will be offered the option to proceed with the purchase by setting a new delivery date or the possibility of canceling the order obtaining a full refund of the price paid.

If the recipient is absent at the time of delivery, a notice will be left so that you can collect the shipment at the place and within the time limits indicated. After the period has elapsed without the collection taking place, the shipment will be returned toWeHygge.

Price and payment

It is understood that the price of each product is the one that will appear on the website at the time of placing each order. The user must pay the marked price, including applicable taxes, along with shipping costs, which will be added to the final price to pay.

Prices can be modified byWeHyggeat any time and without prior notice without affecting already confirmed orders. However, even confirmedWeHyggeIt will not be obliged to fulfill orders when the price is incorrect, especially when the error is manifest and easily recognizable.

The accepted means of payment are:

• Payment by credit or debit card. We reserve the right NOT to accept certain payments with certain credit cards.
• Payment by PayPal.
• Wire transfer.

WeHyggereserves the right to change the payment methods, being able to create new ones or eliminate any of the existing ones, without the user / client of the portal being able to make claims for this reason. However, if the change in the payment method affects an order already placed, fromWeHygge We will contact the client to inform him of this change, offering him the option of canceling the order if he deems it appropriate.

 

Customer Service

WeHygge has a customer service so that the User can manage their claims, doubts, or can request guarantees and execute the right of withdrawal.

The User can direct their complaints, claims or requests for information to the Customer Service ofWeHygge, using any of the following ways:

• Sending an email to hello@wehygge.com
• Calling the phone+34 934 105 156, Monday to Friday (10am to 2pm).
• Filling in the form available in the "Contact" section

All doubts and especially complaints and suggestions will be dealt with as quickly as possible, without exceeding in any case the deadlines established by current legislation.

Likewise, you will have proof of them by delivering a written receipt, on paper or on any other durable medium.

Personal data protection

HYGGE RECYCLED BAGS SL, is the Responsible for the processing of the User's personal data and informs them that these data will be treated in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of April 27, 2016 (RGPD) regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, for which It provides you with the following treatment information:

End of treatment:

• Maintain a commercial relationship with the User.

Data collected:

The personal data collected on this site are the following:

• Account opening: when creating the user's account, their name, surname, number of telephone, postal address.
• Login: when the user connects to the website, they register, in particular, their surname, first name, access data, usage data, location and payment data.
• Profile: using the services provided on the website allows you to enter a profile, which can include an address and a phone number.
• Payment: as part of the payment of the products and services offered in the website, the financial data relating to the account is recorded bank or credit card of the user.
• Communication: when the website is used to communicate with other members, data regarding user communications is temporarily stored.
• Cookies: Cookies are used when using the site. The user has the possibility of deactivating cookies from the configuration of their browser.

Use of personal data

The purpose of the personal data collected from users is to make the services of the website available to them, improve them and maintain a safe environment. More specifically, the uses are as follows: user access and use of the website; management of the operation and optimization of the website; organization of the conditions of use of the Payment Services; verification, identification and authentication of the data transmitted by the user; Proposal to the user of the possibility of communicating with other users of the website; implementation of user assistance; personalization of services by displaying advertisements based on the user's browsing history, according to their preferences; fraud prevention and detection, management of malware (malicious software) and security incidents; management of possible conflicts with users; sending commercial and advertising information, according to user preferences.

Share personal data with third parties

Personal data may be shared with third parties in the following cases: when the user uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial entities with which it has entered into contracts; when the user posts publicly accessible information in the free comment areas of the website; when the user authorizes a third party's website to access their data; when the website uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data, in the context of the provision of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable regulations on the protection of personal information; If required by law, the website may transmit data to file claims against the website and comply with administrative and judicial procedures.

Security and confidentiality

The website applies organizational, technical, software and physical measures in terms of digital security to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and that the website cannot guarantee the security of the transmission or storage of information on the Internet.

Implementation of user rights

In accordance with the regulations applicable to personal data, users have the following rights, which they can exercise by directing their request to the address indicated at the beginning of this document.

Rights

• Right to withdraw consent at any time.
• Right of access, rectification, portability and deletion of your data and the limitation or opposition to its treatment.
• Right to file a claim with the control authority (agpd.es) if you consider that the treatment does not comply with current regulations.

Contract language

These general conditions of sale are written in Spanish. In the event that they are translated into one or more foreign languages, the Spanish text will prevail in case of dispute.

Applicable legislation

These general conditions are ruled by the Spanish Law. The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's domicile.